IT Support and Digital Forensics Analyst

    • Job Tracking ID: 512240-745912
    • Job Location: Reston, VA
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: October 12, 2020
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

IT support engineer who has a strong background in solving IT issues to join our IT Managed Service Provider (MSP) team, providing security focused IT support. Someone who is eager to expand their career into the field of digital forensics and cyber security. We want an individual who is not only a techie but can serve as a consultant, providing our clients with valuable expertise.

  • Spend an average of approximately 30% of your time at various client sites around the DC metro area and the rest remotely providing support from our office
  • Perform Level 1 through Server Administration services for our clients
  • Assist with computer/digital forensics work on real investigations using various digital forensic tools and techniques
  • Working in varying environments including incident response, with occasional travel out of town (10% average)
  • No prior forensics experience required as training will be provided to the successful candidate
  • Occasional domestic and possibly international travel may be involved

Experience and Skills:

  • 3 - 5 years experience in IT support
  • Hands-on experience working in an MS AD/Exchange environment
  • Good problem solving skills and ability to learn quickly
  • Good attention to detail
  • Follows established processes and procedures
  • Strong writing skills
  • Ability to work in a dynamic environment
  • Self-starter and problem solver that can work well independently as well as within a team
  • Good knowledge and experience in networking, Windows desktop/server administration, MS Exchange, and Active Directory in a multi-server environment
  • Responsive, client facing person with good interpersonal skills that can handle potentially stressful environments
  • Outgoing personality with good interpersonal skills and the ability to interact positively with clients


  • Previous consulting experience
  • Previous experience at an MSP
  • Bachelor's degree or higher
  • Familiarity with Mac/Linux
  • Flexible schedule

Candidates should be prepared to perform a technical exercise as part of the evaluation process.